CaesuraO Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact Information – name, email, phone number.
• Usage Data – how you interact with our software and API.
• Customer Communications – messages, feedback, and support requests.

2. How We Use Your Information

We use your data to:

• Provide and improve our services and mental intelligence APIs.
• Respond to your inquiries and support needs.
• Communicate updates, offers, or service-related notices.

3. Sharing and Disclosure

We do not sell your data.

We may share your information only:

• With trusted service providers working on our behalf.
• To comply with legal obligations or protect rights and safety.

4. Google User Data

The use of information received from Google Workspace scopes will adhere to the Google User Data Policy, including the Limited Use requirements.

CaesuraO does not use Google user data to develop, improve, or train generalized AI or machine learning models, and does not transfer Google user data to third parties for AI or machine learning model training. Google user data is processed solely to provide the functionality requested by the user.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including sensitive data such as authentication credentials, from unauthorized access, alteration, disclosure, or misuse. These measures include:

• Encryption of data in transit using industry-standard protocols (TLS/HTTPS).
• Hosting data with reputable infrastructure providers that encrypt data at rest.
• Role-based access controls and the principle of least privilege, so that only authorized personnel can access personal data.
• Secure credential storage using industry-standard hashing; we never store passwords in plain text.
• Minimizing the personal data we share with the third-party service providers that help us operate and monitor the Services.
• Ongoing monitoring of our systems and periodic review of our security practices.
• Notifying affected users and the relevant authorities of a data breach where required by law.

6. Your Rights

You may:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict how we process your data.

7. Data Retention

We retain your data only as long as necessary for business or legal purposes.